Frequently Asked questions

General questions

What is CBD?

CBD (aka cannabidiol) is one of 113 naturally occurring cannabinoids found in hemp plants.

How does CBD work?

When you take CBD, it’s incorporated into the endocannabinoid system. This system is the link between our immune, muscular, and nervous systems. Researchers believe that CBD influences CB1 and CB2 receptors within the endocannabinoid system to help harmonize the natural reactions within our mind and body. We know this topic can get dense. If you want to learn more, we recommend these articles:

Every Question You Have About CBD Answered

A Simple Guide to the Endocannabinoid System

Understanding How CBD Works in Our Bodies

Does CBD make you feel high?

Nope, CBD is the non-psychoactive portion of the hemp plant. However, everyone responds differently to any sort of supplement (including Tylenol and Advil), so we recommend that the first time you take CBD, do it safely!

What are the benefits of CBD?

CBD’s influence on the endocannabinoid system is associated with several health benefits such as reducing pain, easing stress & anxiety, increasing focus, and improving sleep.

Is CBD legal?

Hemp-derived CBD is legal throughout the US, but it never hurts to research the laws and regulations in your state. See more info in our article, “Where Can I Use CBD?”

Who shouldn’t take CBD?

While there are still many studies trying to understand what health conditions CBD can react negatively with, we recommend the following articles to learn if CBD is right for you.

CBD Oil for Parkinson’s

Is it Safe to Use CBD During Pregnancy?

Can I take CBD if I’m under the age of 18?

People under 18 should not have the ability to buy or take CBD products.

Does CBD have any side effects?

Any supplement can affect an individual in different ways. Possible side effects associated with CBD include drowsiness, gastrointestinal issues, dry mouth, nausea, and interaction with other medications. We recommend the three m’s with any supplement: mindfulness, monitoring, and moderation. 

What is the difference between hemp and marijuana?

While hemp and marijuana are both a part of the same Cannabaceae plant family, they have different chemistry and characteristics. Hemp contains low levels of intoxicating THC but high levels of CBD (Cannabidiol). The level of THC is what actually defines the line between marijuana and hemp. Hemp does not exceed 0.3% THC, whereas marijuana plants contain high THC levels.

Our Products

What are CBD tablets?

Our tablets are a one-of-a-kind CBD product designed to dissolve in your mouth for higher efficacy than other oral forms of CBD. Learn more on our Why Tablets page.

How do I take CBD tablets?

Just put them on your tongue and let them dissolve! If you take one 10mg tablet in the morning, monitor how you’re feeling throughout the day. If you take one at night, consider if it was easier to unwind. Try this routine for three days, and if you need to take two tablets in the morning, and one at night, then adjust your intake. Find what works for you!

Do you test your products?

Yes, all of our products are independent, third-party lab-tested for cannabinoid content, pesticide exposure, solvent residue, and heavy metal content. We only formulate our CBD products with safe, natural ingredients. We’re committed to your the quality of our prod and embrace full transparency, traceability, and testing.

Where is your hemp sourced from?

Colorado, US! To learn more about the farm, you can check out our Certificates of Analysis on each of our product pages.

Is there a shelf life for your CBD tablets?

We have a 12 month shelf life.

Do you use full-spectrum CBD?

Yes, we use 100% whole plant, full-spectrum organic Hemp extract.

Subscription

If I subscribe, will I receive 15% off every order or just my first order?

You’ll receive 15% off of every order and become an official member of the Moon Age fam.

How do I manage my subscription?

Login to (or create) your account, and you’ll see a tab to manage your subscriptions. From here, you can add to, cancel, or skip a month of your subscription.

How do I manage my subscription?

Yes, we get it. You might be off vacationing in Hawaii (we envy you), but we got you! You can manage your subscriptions through your account under the subscriptions tab.

When will my monthly Moon Age be delivered?

Your monthly delivery is based on the date of your initial purchase. If you placed your first order on June 10, your next order would be sent on the 10th of every following month.

my order

How long will it take to receive my order?

We offer USPS First Class and Priority shipping. Through First Class, you should expect your order to be shipped no later than two business days after your purchase, and through Priority, you should expect your order to be shipped within one business day.

What is your return policy?

We do not accept returns but we will replace your order if damaged or lost in transit.

How do I track my order?

After your purchase, you will receive a confirmation email or text message, (if you provided a phone number). Once your order has been shipped, you’ll receive another email or text message with your shipping info. You can also track your Moon Age order through the Shop app!